Faq

The clothes are carefully washed, ironed, checked after each use.
On ilmiosmoking.com the rented dress is always like new!

UNCERTAIN ON THE SIZE TO ORDER?
We always deliver a second FREE additional size in order to offer you a safe variant.

if your size refers to American sizes, or English sizes etc., then convert it and order the dress in the right Italian size following the table at the bottom of the page.

But If you wish, you can notify us of the following additional measures by e-mail at info@ilmiosmoking.com after the order:

Waist circumference

Chest circumference

Sleeve length

Pant length

The size you usually use, your weight and height

We ship the dress 10 days before the event.

THE RENTAL LASTS A WEEK
THE PRICE DISPLAYED IN EVERY ITEM IS RELATIVE TO THE ENTIRE DURATION OF THE RENTAL.

URGENT ORDERS
Orders received by 12:00 pm will be processed on the same day.

NO DEPOSIT REQUIRED

DATE OF USE:
Tell us when you will wear the dress by selecting the date, inside the cart.

SHIPMENT AND RETURN OF PRODUCTS:
At the end of the rental period The collection and transport, in a simple and fast way, will be handled by our staff who will contact the courier to agree on the collection of the rented items.

INSURANCE ALREADY INCLUDED IN THE RENTAL PRICE

Spots or anything else don’t worry, clothes are covered by insurance. The rental price is already inclusive of this insurance cost.

Terms of payment:
WIRE TRANSFER
CREDIT CARD VIA PAYPAL (email for payment iomisposoitalia@gmail.com)
RECHARGE POSTEPAY CARD
CASH ON DELIVERY (You pay cash upon receipt of the goods, directly to the courier)
Excluding cash on delivery, the other payment methods must be made at the same time as the order.

You request an item without any obligation of purchase and/or rental.

Many of the items offered for sale or rental may also be requested in view.

THE DRESS IN VISION IS DELIVERED WITHOUT ACCESSORIES (WAISTCOAT TIE AND ANY ACCESSORIES PROVIDED )

The products available in view, are only those highlighted by the link REQUEST IN VISION

You can only request one item at a time for viewing.

How the Vision service works:

The dress test is € 29.00, delivery costs € 15.00 for a total all-inclusive cost of € 44.00. Return is free.

In case of order confirmation, the amount paid for the trial is discounted on the purchase or rental of the requested item.

Once you receive the dress (or other item), you have 1 day to decide whether or not to buy and/ or rent it, and you will be able to try it in peace and serenity at your home, then decide whether to buy and/ or rent it.

Try the dress indicating any changes and/ or various considerations, through the product sheet that we will attach.

The dress will be put then to measure and you will be delivered definitively 7 days. before the actual use.

Otherwise, if the dress tested should not be of your liking, our courier will arrange for the pick up at your home the next day, and you have no obligation towards us.

A special category for those who want to buy the dress of their dreams at a really low price. In this section you will find always and only clothes and accessories EQUAL TO NEW.
The proposed items have been previously rented AT MOST 2/3 TIMES.
They are then carefully inspected and selected.

EX HIRE = NEW

Find the Ex rental suit that’s right for you, in the SALE section

CASH (Pay by cash at the reception of goods, directly to the courier)

BANK TRANSFER

SATISPAY

REFILL POSTEPAY CARD

Except for CASH other payment methods must be made at the same time as the order.

We offer free shipping and returns for orders over 200€, using our trusted partners SDA and DHL to ensure a fast and secure service.

For orders of less than 200€, the cost of shipping and returning is 35€. We also ship within the European Community with delivery by Corriere Espresso in 48/72 hours.

The costs, which vary according to weight and volume, range from 40€ to a maximum of 90€. For a personalized quote, please contact us using the “Quotes” form available on our home page.